Collection of Personal Information
The type of personal information DeGroup collects and holds depends upon its dealings with relevant individuals. It includes:
names; addresses; birth dates; telephone numbers; email addresses; financial information; trust or fund name; bank account details; tax file numbers; any information that is required to be collected by law.
DeGroup only collects personal information that is reasonably necessary for its dealings with relevant individuals.
DeGroup usually collects personal information directly from the individuals it deals with. However, DeGroup may collect such information from third parties, for example an individual’s agent, where this is reasonably necessary to allow DeGroup to deal with the individual. In such circumstances DeGroup will take reasonable steps to inform the individual that it holds the individual’s personal information, unless that is apparent from the circumstances in which the information is provided.
If DeGroup inadvertently collects unsolicited personal information from an individual we will, within a reasonable time after collecting any such personal information, determine whether or not we may have collected it in any event under APP 3. If we determine that we could not have collected the personal information, we will, as soon as practicable and where it is lawful and reasonable to do so, destroy the personal information or ensure that it is de-identified.
You do not have to identify yourself (or you may choose to use a pseudonym) when dealing with DeGroup, except where:
- DeGroup is required or authorised by or under an Australian law, or a court/tribunal order, to deal with individuals who have not identified themselves; or
- it is impracticable for DeGroup to deal with individuals who have not identified themselves.
DeGroup does not generally collect sensitive personal information (including that relating to religious views, personal health, ethnicity or political opinion). However, in certain circumstances DeGroup may collect some sensitive information if it is reasonably necessary to allow DeGroup to deal with the individual and the individual has provided consent to DeGroup to do so.